Dr Peter was warm
My experience here having my molar extracted was excellent from start to end. The receptionist receiving my call was friendly and helpful, booking me an appointment for just an hour after my call. When I arrived half an hour early (hoping for an early consultation because of my pain), I hardly sat down to wait before I was guided to see the dentist. Dr Peter was warm, gentle and reassuring, and after giving me an X-ray he even asked me if I came here expecting to have an extraction today, in case I was unprepared for the procedure. During the initial check, he apologized a few times for my pain even though he already prepared me for it, and gave me lots of encouragement while administering the anaesthetic. What a world of difference from my traumatic primary school dentist experiences!
After the absolutely painless extraction, he congratulated me for a job well done even though the credit was entirely his. I was then given valuable and measured advice about my wisdom teeth, and I will surely choose to come back here again if I need them extracted, even though I was very fearful of this in the past. So thankful for this pleasant experience, and seeing that it’s not just Dr Peter with good reviews here, I believe that Ashford Dental Centre has built itself a talented team with a wonderful service culture. Highly recommended!