MagicJack Reviews $30

MagicJack Reviews

Author
Users
  • Price
  • Quality
  • Reliability
  • Support
  • Recommended?

MagicJack uses your computer and Internet service so you can make local and long-distance calls in the U.S. and Canada with no monthly bills. First you connect any household phone to MagicJack. Then you plug MagicJack into an available USB port on your computer, using the supplied extension cord if needed. Finally you wait for the completion screen to appear for computer phone service while you use your phone like you always have.

MagicJack USB Voice Over IP Yearly Telephone Service for $19.95

  • Requires a computer that operates on Windows XP or Vista, or a Macintosh computer that has an Intel processor, plus one of the following: Broadband, High-Speed Internet, Cable Internet, DSL, Wi-Fi, Wireless, WiMax, or FiOS.
  • Provides voicemail, directory assistance, a phone number, Caller ID, Call Waiting, conference calling, and call forwarding at no extra charge
  • First year of VOIP service is included
  • An additional year of phone service is $19.95

Editor’s note:

  • One of the worst things about MagicJack is their tech support.
  • Quality is not bad, but it’s very unreliable.
  • Contacts at time disappear.
  • Computer must be on, wasting electricity and possible wear and tear on your computer’s components due to having it on for extended periods of time to send/receive calls via MagicJack.

7 Comments

  1. I have never used Magic Jack before. I have never used Vonage. Everyone I know who has had Vonage hates it.

    I wanted the Magic Jack for reasons not relevant to this discussion. Their business practice caused me to drop them like a hot potato.

    Just for info, I have Ooma for over a year and a half, and I have no problem with them at all. They still lack some features I wish but I’m sure they will get there in the near future.

    In the mean time be careful. Magic Jack will bill you immediately and charge shipping and other charges. In other words they are liars.

  2. I would give magicjack a rate of 0, but this system doesn’t allow for pathetic. magicjack sucks!

  3. MagicJack is far better than Comcast and AT&T when it comes to a low cost phone solution.

    I am always on my computer, so having my computer on all of the time doesn’t matter to me.

  4. Worst customer service ever. No toll-free numbers and you have to literally train their tech support on how to read English!

    Served me right, you get what you pay for.

  5. I would give these morons NO star if this system would have allowed me.

    This is a REAL MAJIC CRAP chat, I changed my actual numbers below to 444 and 555 for obvious reasons.

    Enjoy, this should be in the books for the world’s dumbest morons in tech support.

    Please wait for a site operator to respond.

    You are now chatting with ‘Carina’

    Your Issue ID for this chat is **************

    Carina: Hello, how may I help you?

    Peter: hello, my number ***-***-**** is not forwarding

    Peter: also, not sure why it shows 2 of the same numbers in your system

    Carina: Hello, Peter.

    Carina: Please be advised that call forwarding is currently not available in the account portal at the moment.

    Carina: http://my.magicjack.com/call-forwarding.html

    Carina: Click that link above to access call forwarding.

    Peter: thanks for the link, it shows exactly what i wanted to see, “call forwarding”

    Carina: You are most welcome.

    Carina: Is there anything else I may help you with today?

    Peter: now all we have to do is get majic jack to DO the forwarding!

    Carina: Great!

    Carina: Is there anything else I may help you with today?

    Peter: umm

    Peter: you haven’t SOLVED anything

    Peter: i already HAD THAT INFO

    Peter: now, let’s start from the beginning

    Peter: it’s NOT forwarding

    Carina: You forwarded the number: ***-***-**** to ***-***-****.

    Peter: yes, but if i call the 444 number it’s blank

    Peter: no fowarding

    Peter: but if i call 555 number it’s working

    Carina: 555 number is not a magicJack phone number.

    Carina:

    Peter: no

    Carina: You cannot forward calls from 555 to 444.

    Peter: that’s super! glad to know, but one slight re re, umm, i am forwarding FROM 444 to 555!

    Peter: you have it backwards

    Carina: “[11:12:07 AM] Peter: but if i call 555 number it’s working”

    Peter: yes re re

    Peter: i can actually call the 555 number

    Peter: to TELL YOU that the # is actually WORKING

    Carina: Is your magicjack currently plugged in to your computer?

    Carina:

    Peter: no it’s not, that’s why it’s being fwd

    Carina: Did you click the link I provided above?

    Peter: realy?

    Peter: are you serious?

    Since we haven’t heard from you, we must release this chat. Please click here should you need further assistance: http://www.magicJack.com/techchat

  6. These morons STILL keeps emailing me even after I left the idiots a long time ago. Their service sucks like hell and they SPAM the hell out of you!

    Email Preferences
    Special offers from magicJack:

    Click Above to Edit
    NOTE: If you set Special Offer Emails to “OFF” you may still receive service related emails.

  7. A real live magic junk chat

    Please wait for a site operator to respond.

    You are now chatting with ‘Mary’

    Your Issue ID for this chat is LTK1115308046132X

    Mary: Hello, how may I help you?

    STOP SPAMMING ME: how do i get you clowns to STOP SPAMMING ME??

    STOP SPAMMING ME: NOTE: If you set Special Offer Emails to “OFF” you may still receive service related emails.

    Mary: Let me assist you with that.

    STOP SPAMMING ME: i don’t need anything from your garbage service!

    Mary: Okay.

    Mary: May I have your magicJack phone number?

    STOP SPAMMING ME: that’s the beauty of it…i don’t have a damn number with you people!

    Mary: I see.

    Mary: One moment please…

    Mary: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.

    Please wait while I transfer the chat to ‘Cara’.

    You are now chatting with ‘Cara’

    Your Issue ID for this chat is LTK1115308046132X

    Cara: Hello there this is Cara . Welcome to the higher level of support. Give me a few minutes here to review your previous conversation.Hold on please. Thanks.

    STOP SPAMMING ME: lol that’s funny

    STOP SPAMMING ME: what happened to the call forwarding feature

    Cara: Thank you for patiently waiting, can you explain to me briefly what is the exact nature of your problem please?

    STOP SPAMMING ME: the problem is magiccrap,aka magicjack….how do i forward my phone number and CANCEL my service to begin with?

    STOP SPAMMING ME: ZZZZZzzz

    Cara: The call forwarding feature in magicjack is not yet available as of this time but need not to worry for once the feature is already out it will be posted to our homepage

    Cara: and also, to clarify, may I know if you have magicjack phone number?

    STOP SPAMMING ME: you people are the absolutely WORST

    STOP SPAMMING ME: pathetic

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