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Thumbtack Reviews

Thumbtack Reviews

Author
Users
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  • Price
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Company: Thumbtack, Inc.

Co-Founder & CEO: Marco Zappacosta
Address: 454 Natoma Street, San Francisco, CA 94103
Telephone: Unknown
Opening Hours: Unknown
Category: Services for hire
Website: http://www.thumbtack.com
Email: info@thumbtack.com

About Thumbtack, Inc.

Ever wonder why you can buy any product online with a single click, but you can’t hire a photographer, tutor, contractor, or other local service professional without a dozen phone calls? So did we. Thumbtack’s mission is to make it dramatically easier to hire services, at the same time empowering independent professionals to grow their businesses.


Editor’s Note:


  • Thumbtack, unlike others in the same field, charges the service provider a fee for a potential lead that views your offer instead of a lead that actually amounts to a job.
  • There is no way to verify if a lead is actually a real person or not, so if you pay for a lead, gets a fake user who “viewed” your offer, you pay Thumbtack.  As a service provider, you will obviously not get a job from the “lead” but you’ll be out of each bid of $4.99 for a prospective “lead” to view your offer.
  • A lead is broken down as follows:
  •  3 credits for $4.99

BBB Complaints


Additional Complaint Information

BBB’s business review for Thumbtack was created in September 2010. A recent review of this company’s complaints was done in January 2014. Complaints appear to be largely from business owners who pay to submit quotes to the leads they have received. Complaints state that the leads received are not viable leads, do not have valid contact information, and/or are inconsistent with the types of leads received elsewhere.

The company responded to the above concerns with the following:

“…Thumbtack uses both automated and manual steps in an attempt to make sure our requests are being generated by legitimate individuals looking for appropriate services, and that these requests contain the necessary information for service professionals to craft a quote for the request. The manual aspect of the process is performed by a specialized request verification team, who is hired and then trained to only work on making sure the requests sent out by Thumbtack are legitimate quality leads. The request verification process begins with all requests initially being reviewed by a computer algorithm, which flags requests based on the following criteria:
1. Potentially scandalous service categories
2. Not valid personal name
3. Words we have found signal spam
4. Non-U.S. IP address
5. Duplicate requests
6. Thumbtack service professional placing a request – Thumbtack flags requests from service professionals so that we can catch any service professional placing a request for the same service he/she provides.
7. Requests for an individual service provider, rather than a general inquiry – Our consumers usually make general requests for a service that Thumbtack sends to all relevant service providers. Consumers can also make individual requests for service professionals they know are listed on Thumbtack.
8. Non-verifiable schedule – On our requests forms, there is a field that notes the customer’s scheduling preferences. Requests that are missing this information are flagged.

Requests that are not flagged with one of the nine reasons listed above are sent out to our service professionals who match the request’s service category and geographical requirements. Requests that are flagged … are sent to our special request verification team who manually review flagged requests. This team looks at each flagged request and decides whether or not the request can be published and sent to all relevant service professionals. The team makes this decision based on an additional set of criteria outlined below. If the team member decides the request is in fact not publishable, then this decision is reviewed by a manager. If the manager agrees with the decision, this team contacts the requestor to let him/her know that his/her request did not go through, and the reason why it did not go through.

The additional set of criteria that the request verification team looks at for deciding whether a flagged request should not go through to the service professionals is as follows:
1. Vagueness
2. Private message – If a request is for a specific service professional then we do not publish this request.
3. Sexual content or underage requests
4. Full-time employment or barter request
5. Duplicate request
6. Service post – Occasionally a service professional posts a request thinking that he/she has posted about his/her service; these requests do not go through.
7. Test Posts
8. Inappropriate or scammy

Given the immense growth that Thumbtack continues to experience, we are careful to maintain request verification as a critical feature of our marketplace. This requires us to constantly monitor and review the quality of the request verification process. Some of the initiatives underway to improve the request verification process include:
- Regular Quality Assurance auditing and coaching of our request verification team.
- Improved reporting and review of deleted request patterns
- Growth of the request form improvement team to speed up the process of improving request questions to provide higher quality, more relevant information to service professionals.

Understanding Thumbtack’s ‘pay for leads’ model is key to understanding any restrictions in place for direct communication between consumers and service professionals. Communication options are different based on whether the service professional has submitted a quote. Before quoting, Thumbtack offers the Public Question feature; after quoting, the service professional can communicate privately with the consumer, depending on the consumer’s preference.

Currently, we do not require the consumer to respond to quotes if he/she is not interested. We provide a button to ‘decline (a) quote’, as well as the ability to reply to a quote with a message, but it is the consumer’s decision whether to use either of these features. We have, however, listened to the feedback from our service professionals that they would find it helpful to know when a consumer has decided not to hire them. Therefore, we have several improvements under development to strengthen the feedback that service professionals will receive after quoting; these improvements include:
- prompting consumers via email to respond to the service professionals who have sent them quotes, even if they have chosen not to hire that service professional;
- making it easier for service professionals to indicate if they were hired for a job, which will then let others know by default they have not been selected.”

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Startups.co Reviews

Startups.co Reviews

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Company: Startups.co

Business Owner: Wil Schroter
Address: 1322 Manning Pkwy Powell, OH 43065
Telephone: 888-601-8601
Opening Hours: Unknown
Category: Investors / Funding
Website: http://startups.co

About Startups.co

On any given day Startups.co manages up to 10,000 active requests for funding by entrepreneurs looking to start everything from restaurants to real estate ventures to the next big technology play.  By this point we’ve seen just about every type of idea you could imagine.

What We Do

Startups.co helps entrepreneurs by offering guidance throughout the fundraising process from identifying a solid capital raising strategy to finding investors to preparing the pitch.

How We Charge

Many entrepreneurs use our Network to identify potential capital partners and reach out to them.  We charge a small monthly fee (starting at $59) for those that want to access our service.

Others need a little bit more help, from finding the right capital raising strategy to writing a business plan.  For that we have a Business Consulting group that charges small fees starting at $300 for help.

Of course there’s a ton of content on our site that’s free and we highly encourage you to spend some time on it.  We’re trying to demystify the funding process and make it easier for startups to get started.

What We Don’t Do

We’re not capital brokers.  We’re not lenders.  We’re not investors.  We can’t guarantee you’ll find funding with us – no one can (unless they are writing the check themselves!).

We don’t take commissions on raising capital.  We don’t “shop” your deal for you.  We’re here to help you make sense of this process and speed it up, but at the end of the day it’s still up to you to cross the finish line.

About the Company

Startups.co was founded in 2004 and is located in both Santa Monica, California and Columbus, Ohio.


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Florida Roofing Inc Reviews

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Florida Roofing Inc

Business Owner: Wilfredi Valdes
Address: 275 Fountainebleau Blvd., Suite: 160-C, Miami, FL 33172
Telephone: (305) 758-8004
Opening Hours: 9 AM – 5 PM EST
Category: Jewelry
Website: http://www.floridaroofings.com/

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Progressive Relocation Reviews

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PROGRESSIVE RELOCATION

Business Owner:  DANIEL KING
Address: 9920 SW 8 ST
City: PINES
State: FL
Zip Code: 33025
Phone: (855) 5756683
E-mail: DANIEL@PROGRESSIVERELOCATION.COM

At Progressive Relocation we still believe in our founding principles: integrity, industry expertise, and old-fashioned hard work. We love what we do and our passion for moving is reflected in our attention to the smallest details and the care we give to each and every piece we move for our clients. We have moved hundreds of Families in Florida, Texas, Arkansas, Arizona, Colorado and Oklahoma for years. With major hubs in Central Florida, Dallas, Little Rock, Denver, Phoenix, Tampa Bay and New York we Guarantee the best rates for cross country moves in these cities and all points in between.

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Blue Flame Forms Reviews £19.95

Blue Flame Forms Reviews

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*** Not all Joomla form extensions are the same! – This one will blow your mind with its features!!! and is fully compatible with Joomla 2.5 ***

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* Developed by a Zend PHP5 Certificated Developer !!!

Stop reading this now and go and play with the demo yourself – you will not be disappointed!!!

http://www.forms-for-joomla.com/demo

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BK Lisa Accounting Service Reviews

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BK Lisa Accounting Service

Business Owner: Lisa Waldrip

607 Morning Sun Drive
Birmingham, Alabama 35242

Ph: (205) 807- 9480

Email: bklisa@live.com

Website: http://www.bklisa.com/

Specializing in QuickBooks training and setup. Also can handle all aspects of bookkeeping and payroll.

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Brick City Gold Reviews 195

Brick City Gold Reviews

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Users
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Brick City Gold

Address: 104 Market St Newark, NJ 07102
Telephone: (973) 273-9808
Opening Hours: 9 AM – 5 PM EST
Category: Jewelry
Website: http://www.brickcitygold.com/

About Brick City Gold

We are the manufacturers of fine diamond jewelry.

Buy fine diamond jewelry direct from the source and save Hundreds of Dollars off.

With us, it’s a sale everyday. Your satisfaction is extremely important to us at BrickCityGold.com. We want your diamond jewelry purchase to be easy and comfortable. Relax and shop for fine diamond jewelry securely from the convenience of your home or office.

We are committed to providing our customers with an extensive assortment of 10k, 14k, 18k, 22k gold and platinum jewelry at the lowest possible price and the best service in the industry. We work hard for you ensuring you superior quality to each and every customer, bringing you top quality bling, bling jewelry pieces at a much better (competitive ) price than the any retailers has to offer you. We give you the most bang for your buck. Browse through our wide variety of Hip Hop / Timeless Classic Jewelry for both Men & Women. We are diamond jewelry manufacturers, so you can be sure that when it come to our jewelry we are very serious about delivering only they highest quality jewelry to our customers and are able to offer you the lowest price possible on real gold and diamond timeless classic/hip hop jewelry. Each diamond cross pendant, white gold bracelet and other piece of diamond and gemstone jewelry found on our website is crafted with the best quality stones for a breathtaking finished product. You’ll love the bling that our jewelry has to offer you and all the compliments and respect you’ll get.

Visit Brick City Gold

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